Last updated on 09-11-2024

At Events Infinite, we strive to make our event experiences enjoyable and hassle-free. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds for ticket purchases will be processed.

Cancellation and Refund Eligibility

• Cancellation Period: Ticket holders may cancel their tickets and request a refund up to 12 days before the event date.
• Ineligibility After 12 Days: Cancellations made less than 12 days before the event date will not be eligible for a refund.

Refund Process

• Refund Request: To initiate a refund, please contact our customer support team using the contact information provided on our website. Make sure to include your ticket information and order details for verification.
• Processing Time: Refund requests will be processed within 7-10 business days from the date of the cancellation request. Refunds will be made to the original payment method used during the purchase.

Non-Refundable Items

Certain fees associated with the ticket purchase, such as service or processing fees, may be non-refundable. Any such fees will be clearly communicated at the time of purchase.

Event Cancellation by Us

In the event that we cancel or postpone an event, all ticket holders will be eligible for a full refund, or, if applicable, tickets may be transferred to the rescheduled date.

Contact Us

For any questions or concerns regarding our Cancellation and Refund Policy, please contact us through the contact information provided on our website.

Thank you for understanding, and we look forward to seeing you at our events!